At NE1 Vapes, we aim to provide fast, reliable, and discreet delivery on all orders. We understand how important it is to receive your items promptly, and we strive to get your order to you as quickly as possible.

Delivery Options & Times

Standard UK Delivery

Cost: £2.99 (Free on orders over £30)

Estimated Delivery Time: 2–4 working days

Orders placed before 2pm (Monday to Friday) are dispatched the same day.

Express UK Delivery

Cost: £4.99

Estimated Delivery Time: 1–2 working days

Orders placed before 2pm (Monday to Friday) are dispatched the same day via tracked service.

Local Delivery (NE Postcodes Only)

Cost: £1.99 (Free on orders over £20)

Same-day delivery available on orders placed before 4pm (Monday to Saturday)

ID verification may be required on delivery.

Note: Delivery times may be affected by public holidays or adverse weather conditions.

Order Tracking

Once your order has been dispatched, you will receive a confirmation email with tracking information (if applicable). You can use this to monitor your parcel’s progress.

Age Verification

As a responsible retailer, NE1 Vapes operates a strict age verification policy. All customers must be 18 years or older to purchase from our website. Age verification may be required at checkout or upon delivery.

Missed Deliveries

If no one is available to receive the delivery, a calling card will be left with instructions for re-delivery or collection from a local depot. For local deliveries, we will attempt to contact you by phone or email to rearrange delivery.

Delivery Restrictions

We currently only deliver to addresses within the United Kingdom. We do not offer international shipping at this time.

If you have any questions about your delivery or need help tracking your order, feel free to contact us at info@ne1vapes.co.uk